Help Desk

For my sins today I have been on the Helpdesk, (staff shortage since you kindly ask).
So what do I think of my customers?
They are nice, say please and thank you and just want a little help so they can get on with their work.

There is one major difference form my time as a student. They do a lot more group work and of course they need to talk to their co-workers. So in our Drop-in (just under 190 PCs) there is a steady hum of conversation and I can see how it would annoy some people. On the plus side I think these young people are better at communicating then was my generation and of course jaw jaw is better then war war.