Tuesday, November 20, 2007
Allotments
Wednesday, May 2, 2007
Weekend in Cardiff Millennium Magic
Thursday, April 19, 2007
Badminton or the lack of it
Wednesday, April 4, 2007
Badminton Part 3
Friday, March 30, 2007
Playing Badminton Part 2
Tuesday, March 27, 2007
Playing Badminton
The role of IS managers in the brave new world
Well where do you start? As IS professionals we grow up in a rigid system with a specific subset of people having rights to machines, file stores etc while the rest have little or no rights. The PC revolution with people having “their own” PC on the desk started to weaken this stranglehold, but it didn’t take long for the system people working for Microsoft and its competitors like Novell to work out how to bring these unruly, unco-operative souls back under the domain of the IT department. We now have Group Policies running under active directory or E-Directory and we control the experience the user has. Yes some IT shops are more liberal then others; they let their users set their own screen saver and desktop, but others the corporate look and feel is king. But we are still very much in control and we feel good.
I think I will upset a number of you now, I think we are wrong. The user, the customer should be able to use the PC as they see fit. Does it worry me that Joe down the hall has Itunes installed and is listening to music while he works, or that Jackie writes excel macros that make my hair curl. Nope if it makes them happy let them do it. They are working harder, the PC becomes their tool to do their work in the way that is best for them. Sure we need to protect the PCs against virus and spyware attacks but we would need to do that anyway. Virus and spyware writers don’t care about out our group policies they attack weakness in the O/S
Ok allowing the users to do things does mean we have to monitor the software installed to make sure we are not breaking the law, but if we find out that half of our users are using Winzip evaluation edition we know we are not meeting the needs of our customers and we need to go out and buy Winzip or teach our users about the joys of uncompressing in XP. Whatever we do we have found a need. Think about it, how often have you seen a new building put up with formal pathways laid out, and how long before informal pathways develop taking the quickest or most needed route?
And now web2 with blogs, podcasts etc where the user is king how do we face up to this new challenge. For most of us we like to control, just look the systems we design and administer for examples of how we like things to be. Web2 is going to move us out of our comfort zone. Sure we can ensure they can’t do it at work, but as more of the population has access to PCs at home and broadband internet access we are in danger of having two cultures a vibrant dynamic one outside work and a conservative safety first one inside. Is this the best approach? In these competitive days we need to get the most out of our staff, harness their skills creativity and if they have a little fun on the way all the better.